Home - Counselling and Psychotherapy Central Awarding Body
You are here: Home > Qualifications > Current Qualifications > Level 2 Award in Effective Listening Skills

Level 2 Award in Effective Listening Skills

Download a PDF at a glance guide to our Level 2 Award in Effective Listening Skills

Qualification information
Qualification Number ELSK-L2 is accredited by the Office of the Qualifications & Examinations Regulator (Ofqual) into the Qualifications and Credit Framework (QCF). The qualification number for ELSK-L2 is 500/7794/6.
Qualification structure 1 mandatory unit:
A/600/7087 Effective Listening Skills
Target candidates This unit/qualification is intended for candidates who wish to develop their listening skills in order to:
  • improve communication
  • improve existing work roles
  • enhance personal relationships
  • improve collegial relationships within workplace teams
  • enhance helping relationships
  • promote better community relations
Level 2
Guided learning hours 15 (minimum)
Credit value 3
Minimum age 14 years*
Entry requirements

No previous training or experience required

See section 5 of the Qualification Document
Progression

Once candidates have completed this qualification, those aged 16 or over may wish to progress to CPCAB’s Level 2 Award in Introduction to Counselling Skills (ICSK-L2) – see section 6 of the Qualification Document for details.

The unit credit can also be used towards other relevant qualifications on the QCF.

Assessment

Trainer-assessed candidate portfolio.

Independent verification by CPCAB.

Additional assessment requirements None
Grading system Pass
Personal counselling or therapy (for trainee) None required.
Work-place experience (for trainee) None required.
Staffing and other resources

Only one trainer-assessor is needed for internal assessment.

See section 4 of the Qualification Document for details of required trainer-assessor qualifications and experience.

Internal Moderation and Verification Centres are required to have robust internal moderation and verification processes that are verified by CPCAB.
Candidate Registration Fee £46
Centre application for CPCAB approval to offer the qualification

Centre application fee: £99 (one-off fee).

Centres can design their own training programmes** - sample schemes of work are available from CPCAB on request.

Alternatively, a trainer support pack (including a sample scheme of work) is available to purchase*** from the CPCAB shop.

*This age requirement is linked to Ofqual’s system for categorising qualifications.

**All centre designed courses must be submitted to CPCAB for approval before candidates can be registered. Although the delivery of courses may differ from centre to centre, all delivery must enable the candidates to achieve the learning outcomes specified in the unit.

***In this case centres are not required to submit a training programme.