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Level 2 Award in Listening Support Skills

Download a PDF at a glance guide to our Level 2 Award in Listening Support Skills

Qualification information
Qualification Number LSK-L2 is accredited by the Office of the Qualifications & Examinations Regulator (Ofqual) into the Qualifications and Credit Framework (QCF). The qualification number for LSK-L2 is 500/7793/4.
Qualification structure 1 mandatory unit:
Y/600/8263 Listening Support Skills
Target candidates

This unit/qualification is intended for candidates who wish to use listening support skills in any of the following ways:

  • peer support work
  • as an important element of work as a helping professional
  • to improve work relations by supporting colleagues at work
  • to work with helping relationships
  • to support service users
  • to support the roles of para-professionals and volunteers drawn from the
    local community
  • to enhance community relations.
Level 2
Guided learning hours 20 (minimum)
Credit value 4
Minimum age 14 years*
Entry requirements

No previous training or experience required

See section 5 of the Qualification Document
Progression

Once candidates have completed this qualification, those aged 16 or over may wish to progress to CPCAB’s Level 2 Award in Introduction to Counselling Skills (ICSK-L2) – see section 6 of the Qualification Document for details.

The unit credit can also be used towards other relevant qualifications on the QCF.

Assessment

Trainer-assessed candidate portfolio.

Independent verification by CPCAB.

Additional assessment requirements None
Grading system Pass
Personal counselling or therapy (for trainee) None required.
Work-place experience (for trainee) None required.
Staffing and other resources

Only one trainer-assessor is needed for internal assessment.

See section 4 of the Qualification Document for details of required trainer-assessor qualifications and experience.

Internal Moderation and Verification Centres are required to have robust internal moderation and verification processes that are verified by CPCAB.
Candidate Registration Fee £46
Centre application for CPCAB approval to offer the qualification

Centre application fee: £99 (one-off fee).

Centres can design their own training programmes** - sample schemes of work are available from CPCAB on request.

Alternatively, a trainer support pack (including a sample scheme of work) is available to purchase*** from the CPCAB shop.

*This age requirement is linked to Ofqual’s system for categorising qualifications.

**All centre designed courses must be submitted to CPCAB for approval before candidates can be registered. Although the delivery of courses may differ from centre to centre, all delivery must enable the candidates to achieve the learning outcomes specified in the unit.

***In this case centres are not required to submit a training programme.