Listening and Counselling Skills: a how not to guide DVD and guide booklet

Helping relationships are far from “black and white” - they’re formed out of the rich palette of diversity that is “being human”. Because of this, listening and counselling skills can be challenging to teach:
- on one hand there really isn’t a right way to listen and respond: simply doing it the right way often sounds “robotic”, emotionally false and the helping relationship just doesn't click at all
- on the other hand not doing it the right way can be worse - as this DVD demonstrates - when the helper doesn’t possess the basic listening and responding skills s/he can really put off the client.
The usual method of teaching a skill is to demonstrate the correct method. By focussing on what not to do, this DVD illustrates - in a humorous way - that effective listening and responding is as much about not doing as it is about doing. Which is, perhaps, the most basic skill that the student needs to learn: the good listener stops doing things in order to listen.
The DVD consists of three sections:
Each section has a number of short clips illustrating - in a humorous way - what can go wrong if the basic listening and responding skills aren’t followed.
If you're a registered counsellor with Find a Counsellor you can get 2 for the price of 1 on our range of counselling DVDs.
Offer excludes the 'Workplace Mediation' Rebuilding Working Relationships DVD. When buying 2 DVDs you will receive the lowest priced free. If paying online please ignore the shopping basket total appearing on screen, as the discount will be applied after this point in the process.
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