July 2011 No. 35

In this Update


A man walks into a psychotherapist’s consulting room with a large frog attached to the top of his head. 

“Do take a seat”, the therapist says, pointing to the nearby chair. “Perhaps you’d like to start by telling me how all your difficulties began.” 

“It all started when I developed a boil on my bum”… said the frog.

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End of year message

Dear tutors and centres,

It has been another year of change for all of us. We hope you have survived this year in good heart and with your sense of humour intact! We also hope that you have got some rest and recuperation planned for the weeks ahead. CPCAB is weathering change and continuing to build solid foundations and good relationships with all our stakeholders so that we can increase our presence and reputation as the voice of vocational evidence-based counselling training. This Update will be the final newsletter this year but we look forward to reconnecting with you all again in September.

Replacement certificates

From September 2011 the cost of replacement certificates will rise to £35 per certificate. This increase reflects the additional administrative work involved in checking identities and ensuring confidentiality and security meet the highest standards.

An example of the new Application for Replacement Certificate Form (CR8) will be available to view in the Downloads section of our website under Admin Docs and Registration Forms from the end of July. This will detail the reasons for requesting a replacement certificate, examples of acceptable proofs of identity and payment methods.

Replacement certificates will be sent out within 21 working days from receipt of the registration form.

The Open University - Introduction to Counselling (module D171)

This message has already been sent out to centres a number of times, but we are still receiving calls from prospective TC-L4 candidates who have been refused an interview after completing module D171 in place of CPCAB’s Level 3 Certificate in Counselling Studies.

A full transcript of our earlier letter to centres can be read here and you will see that centres cannot impose an outright ban on D171 students. Some of you have raised concerns about the depth of training offered by D171 and we have taken your comments on board.

However, the decision that D171 is an acceptable alternative for CST-L3 was taken after a good deal of research and we expect that you should at least offer prospective candidates a personal interview. If you are still concerned about any area of their experience, the following suggestions to the prospective candidate may help them to progress to an acceptable level:

You may have other ideas and we would be happy to share them. For our part we have revised the information on our CPCAB website and liaised with the Open University who have done the same. Guidance on the websites now makes it more clear that entry to the Level 4 Diploma is not automatic even for those who hold the required entry qualifications; as the Diploma conveys a licence to practice it is essential that candidates should be capable of working at this level and selection, which is at the training centre’s discretion, is likely to involve a face-to-face interview.

Clear as mud ...

Those of you who have watched the coverage of the recent Glastonbury Festival may be interested to know that some of our more adventurous CPCAB staff members were battling the mud to raise money for the brain injuries charity, Headway. Jackie Collier and Gill Baker have been running a team of campsite stewards for four years now and once again were supported by Jan Mojsa and Heather Price, as part of a team of 40.

Far left, Gill Baker; 6th left, Jan Mojsa; far right, Jackie Collier (Heather Price was out and about and missed the photoshoot).

When we hand over the cheque later in the year it will mean that we have raised a total of over £18,000 for this wonderful charity: www.headwaysomerset.org.uk. Oh, and believe it or not - we all had a fabulous time in spite of the mud!


We’re a friendly team at CPCAB and love to talk to you! However, at times our hard-worked telephone staff find themselves drowning under a barrage of telephone enquiries, many of them asking questions that are answered in detail on our website.

To allow our staff to concentrate more on providing you with the best service we can, we have brought in a few new features that, hopefully, will reduce the volume of calls somewhat.

We have a new feature on our telephone answering message, suggesting that callers check our website in case their question has already been answered there - this also avoids the need to try to remember the advice you’ve been given!

This message is repeated on the website itself, in the ‘contact us’ section.

There is also a new email address specifically set up to deal with enquiries - callers who use this facility will have a written record of our reply, of course, and will help us deal with their call at the most convenient time. For emailed enquiries, use students@cpcab.co.uk.

In fact, tutors and candidates alike may find the ‘FAQs’ section is interesting - if you haven’t had a look yet you might like to do so when you have a spare minute. Yes, we know, it doesn’t happen very often! And, of course, sometimes there is no substitute for a human voice and we will continue to provide the usual friendly service if you need it. Many thanks.

Standardisation training

It’s time to think about standardisation training again - venues and dates are listed below.

Location Venue Date
London School of Oriental and African Studies - Brunei Gallery - Russell Square campus Friday 30th September 2011
Qualification levels 2-4
London School of Oriental and African Studies - Brunei Gallery - Russell Square campus Saturday 1st October 2011
Qualification levels 2-4
New tutors
Birmingham BVSC Saturday 15th October 2011
Qualification levels 2-4
New tutors
Somerset CPCAB Head Office Friday 28th October 2011
Levels 5-6 only
Bristol BAWA Saturday 19th November 2011
Qualification levels 2-4
New tutors
Northern Ireland Northern Regional College - Café Lamont Friday 25th November 2011
Qualification levels 2-6
New tutors

Click on any of the venue names above to visit their website.

Please note:
Centres must ensure that at least one experienced tutor and all new tutors attend a standardisation training session during the 2011/12 academic year. This is to ensure that they are assessing to a common standard.

CPCAB would like to draw your attention to the following:

A charge of £50 will be made to a centre for the non-attendance of a tutor who has booked a place and has not cancelled a week before the training or who has failed to attend on the day.


Public funding is not currently available for counselling qualifications other than the following:

1. CPCAB Level 2 Counselling skills and listening skills approved for funding for the 14 – 19 age group
2. Level 2 Understanding Substance Misuse approved for funding for the 16 – 19 age group

There are qualifications on the QCF which currently receive some discretionary funding based on individual entitlement (see table below). These include:

1. Non-CPCAB Full level 2 and 3 courses requiring full time attendance at college
2. Non-CPCAB counselling skills courses which are not competence based and which are therefore unsuitable for helping professionals

Learners seeking funding can access the following for information about loans or grants:

1. Professional and Career Development Loans
2. Discretionary Learner Support – directly from the college you attend. This support will only be to support your learning and is not a grant to help with the payment of fees.
3. Funding and Career advice from – www.nextstep.direct.gov.uk

For the year 2011 – 2012 learners over the age of 25 may receive funding if eligible but this will end in 2012. All learners over the age of 25 will have to seek funding via student loan schemes which are currently being developed by the Skills Funding Agency. I have provided below an example of the criteria that a learner may need to meet in order to qualify for any financial support at all. Please note that this list does not apply in all colleges or to all courses.

Discounts  Proof needed
Job Seeker’s Allowance (contribution related as well as income-based), (including the partner where the claim is joint) Official award notice on headed paper from the Benefit Agency
Employment and Support Allowance (ESA) in the Work Related Activity Group Official award notice on headed paper from the Benefit Agency
Student aged 16 to 18 at 31st August 2010 that academic year Proof of age may be required
Full level 2 entitlement - (student undertaking their first full level 2 qualification) Student to sign self-declaration form stating they do not have 5 GCSEs at grade C or above or equivalent
Full level 3 entitlement - (student aged 19 to 24 undertaking their first full level 3 qualification) Student to sign self-declaration form stating they do not already have a full level 3 qualification or equivalent
Full level 3 entitlement - (student aged 25 or above undertaking their first full level 3 qualification, but does not already hold a full level 2) Student to sign self-declaration form stating they do not already have a full level 2 or 3 qualification or equivalent

Please note: All evidence must be current and cover the students’ start date on the course.

We understand that funding arrangements for both 14-19 and adults are likely to change again in the near future. CPCAB will keep you informed as soon as information becomes available.

The following is a link to sources of information for the SFA. The guidance notes are occasionally helpful. readingroom.lsc.gov.uk/SFA/Guidance_Note_8_FINAL_4_July_2011.pdf

External Assessment dates

Dates for external assessment during the 2011-2012 teaching year are as follows:

Qualification Date of EA Date of results
LSK-L2* and USM-L2*


Date when CPCAB needs to receive CRC lists.
CSK-L2 16/01/2012
CST-L3 30/01/2012
TC-L4 Stage 1 Role play/audio recording:
03/10/2011 - 28/10/2011
09/01/2012 - 27/01/2012
14/05/2012 - 01/06/2012


TC-L4 Stage 2 Review papers:
31/10/2011 - 04/12/2011
30/01/2012 - 03/02/2012
11/06/2012 - 15/06/2012

PC-L5 21/11/2011
CBT-L5 21/11/2011
TCSU-L6 21/11/2011

*Independent Verification.