Current News and Events

Read our latest newsletter »

MIND report: The protection we deserve
Added 29th July 2010

You may be interested in the results of a survey of service users recently commissioned by MIND, the mental health charity. 'The protection we deserve’ publishes findings from the survey undertaken earlier this year and provides an account of views on and experiences of regulation.

Key findings from this very interesting report include:

• 75% of respondents were satisfied or very satisfied with the service they received from their counsellor or psychotherapist;
• Less than two thirds of respondents knew whether or not their therapist was a member of a professional body;
• Only 20% of respondents who felt they had been abused actually made a complaint;
• Of those that complained, almost three quarters of respondents were either not satisfied or very unsatisfied with the complaints process;
• 85% of respondents agreed or strongly agreed with statutory regulation;
• Over two thirds wanted an independent regulator.

MIND has kindly given us permission to share the report with CPCAB service users - for a full copy please click: The Protection We Deserve - survey report