This qualification is intended for candidates who want to:

  • Learn basic counselling skills (listening and responding skills) in helping roles
  • Find out more about counselling (this qualification won’t teach them to be a counsellor, but may help them decide whether or not they want to train as one);
  • Improve professional and personal relationships

This qualification does not lead directly to an employed role. However, it could enhance an existing role or increase the general employability of those seeking to enter the job market.

Entry requirements

No previous training or experience is required to undertake this qualification but please read section 5 of the Specification for further information.


This qualification is eligible for funding in England under local flexibility arrangements.

Candidates in England may also be able to access funding according to individual entitlement criteria (e.g. related to age and/or employment status and/or prior qualifications).

For more detail see funding information.

Where to study Use our centre finder to find a 'Level 2 Award in Introduction to Counselling Skills (ICSK-L2)' course.
Key Information Qualification Number 500/7762/4 Guided Learning Hours 30 hours (minimum) Total Qualification Time 51 hours Credit value 5 Minimum age 16 years
Once candidates have completed this qualification, those aged 16 or over may wish to progress to Level 2 Certificate in Counselling Skills.