This qualification is designed for candidates who wish to develop their listening skills for use in a variety of personal and professional contexts to:

  • improve communication
  • improve work relationships
  • enhance personal relationships
  • promote better community relations.

This qualification does not lead directly to an employed role. However, it could enhance an existing role or increase the general employability of those seeking to enter the job market.

Entry requirements

No previous training or experience is required to undertake this qualification but please read section 5 of the Specification for further information.


This qualification is eligible for EFA funding for 14-16 year olds.

Further details about funding for this qualification can be found on the GOV,uk website here: ESFA:14-16 Funding Guidance

Where to study Use our centre finder to find a 'Level 2 Award in Effective Listening Skills (ELSK-L2)' course.
Key Information Qualification Number 500/7794/6 Guided Learning Hours 15 hours (minimum) Total Qualification Time 30 hours Credit value 3 Minimum age 14 years
Once candidates have completed this qualification, those aged 16 or over may wish to progress to Level 2 Award in Introduction to Counselling Skills.